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The seven attributes for a world of hybrid work

Technologies such as artificial intelligence (AI), robotics and the Internet of Things, have been called the ‘Fourth Industrial Revolution’ by The World Economic Forum (WEF) executive chairman Klaus Schwab. The CMI (Chartered Management Institute) recently published an blog analyzing of some the attributes needed for this new revolution.

1. Critical thinking

Dealing with complex and ambiguous challenges and being able to appraise data and information from diverse sources, then critically evaluate ideas and assumptions and assimilate information quickly to make decisions is in top demand according to the CMI.

2. An agile mindset

Learning on the fly and applying new learnings quickly as businesses face a fluid and evolving operating context.

3. Digital leadership and flexibility

It will continue to be important to drive innovation and optimise efficiency using digital technologies. A workforce who have the foresight and willingness to embrace technological change will do well.

4. Building relationships

On the flip side the continued use of automation will put more emphasis on social skills that cannot be easily replicated by machines. Moving to remote and hybrid working will create new challenges in organisational collaboration. Emotional intelligence and social skills will be critical, as people need to connect proactively, build connections and establish trust in virtual and face-to-face settings.

5. Embracing diversity

The need for diverse, inclusive and equitable workplaces, leaders and employees ensuring they are proactively seeking out diverse perspectives for idea-creation and problem-solving. Homophily is the death of creativity.

6. Resilience

In a world of rapid change, personal and organisational resilience to pressure and uncertainty is vital. Failure needs to become a driver for growth and individuals will require personal resilience to help cope with setbacks and change. At the same time, leaders need to be creating supportive work climates that help to build well-being for all.

7. Growth mindset

A positive growth mindset, focused on maximising opportunities and accepting what can and can’t be controlled. Employees will need to be ready to embrace new responsibilities and the chance to develop new skills.

Whilst no-one can be sure what the next decade will bring, the likelihood is, that the future of work will continue to be fluid and fast moving. Having or cultivating these 7 attributes will help maximise success in the new “industrial revolution”.

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