The client is a driven and successful company who is looking for a 2nd line support to join their team. This role requires someone who is process-orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who is passionate about IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. This role will be a split between office and field work.