Job Title: Lead IT Support Engineer

Salary: £28,000 – £34,000 + Bonuses + Pension

Location: Wymondham, Norfolk

My client is a MSP who provides a wide scope of services and solutions to their clients, they are looking for a Lead IT Support engineer to join their team. This role requires someone who has previous management experience as this role will be managing circa 4 people. The overview of the role will be supporting small and medium size businesses.

Skills:

• Office 365
• Azure
• Routers/ Firewalls
• Data Backup systems and Cyber Security
• IP Phone systems (via web-based interface)

Duties:

• Supporting PCs and servers remotely and on-site
• Installing business computer systems
• Supporting customer applications
• Microsoft Product knowledge
• Management and Support of Cloud based applications

Attributes:

• Team player
• Lead by example