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  • Full Time
  • Watford
  • Salary: ££20,000 - £24,000

Job title: Technical Support Agent

Salary: £20,000 – £24,000

Location: Watford

Due to expansion my client is looking for a technical support agent to join their team, this role is focused around tracking solutions. The ideal person will be one who has great communication skills and can deliver fantastic customer service. You will be providing support via the telephone, to resolve various issues.

Duties:

  • Working on the help desk
  • Providing support over the telephone support, via remote software
  • Set up/ install equipment and networks
  • Up selling new products to existing clients
  • Prepare systems to ensure everything runs smoothly
  • Deliver great customer service
  • Maintain databases

Attributes:

  • Team player
  • Great spoken and written English
  • Hardworking
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